Reception Jobs.

Receptionists are key members of staff as they are the guest’s first point of contact, so a good first impression is essential.

Resorts, hotels, lodges, guest houses, restaurants, tour operators and travel centers across Africa advertise their reception positions on Lodgestaff.com, so it’s a great website to use when searching for your dream reception job.

Click on your desired location below for a complete list of all Reception related jobs available in that area.

More about Reception jobs

Many guests take their queries to reception, as well as complaints and other problems that are less easy to deal with, so you must be comfortable with handling complaints. You may be responsible for taking payment, and even exchanging foreign currency. You’ll be required to operate the switchboard, directing incoming calls and assisting guests to make external calls.

Administrative skills are important, so that you deal with queries and reservations accurately and efficiently, prepare guest bills correctly, and ensure that the necessary information goes to the departments with which the guest will come into contact. You will often also take messages for guests and take care of their valuables in safe deposit boxes or the hotel safe.

Key receptionist skills include telephone skills, guest relation skills and efficient complaint handling. You must enjoy dealing with the public, both on a one-to-one basis and over the phone.