The successful candidate will be responsible for: 

- Account management and growing of all accounts 

- Passionate about recruitment 

- Sales and placement based 

- Computer literate 

- Perform all administration duties at reception. 

- To be responsible for staff scheduling. 

- At least 3-5 years experience in the Hotel industry, in a similar position.  

- Opera “Front Office and Cashiering functions” essential 

- Excellent knowledge of Microsoft Office 

- Display a high level of emotional intelligence 

- Customer orientation, professional charm and sophistication 

- Ability to work shifts 

- Good communication skills. 

- Supervisory Skills 

- Must have Matric 

- Hospitality qualifiction.

- Experience working on Opera

- Excellent Verbal & written communication 

Job Description: 

Take orders, prepare and serve alcoholic beverages and food to guests, courteously and efficiently according to organisation specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Maintaining a high standard of hygiene and grooming. Maintaining the highest level of guest satisfaction and standard of service

- To ensure repairs and maintenance are taking place 

- To monitor the internal and external audits of the restaurant, communicate results to the management team and develop & manage a corrective action plan to improve results 

- To maintain a clean and hygienic working environment at all times 

- Degree or equivalent qualification.

Planning, Coordinating, organising and problem solving skills. The Account Executive is self-empowered and takes full responsibility, accountability and recognition for his / her contract. Administrative Duties Ensure that Outsourced Margin is met Accountable for profit loss variance Account deadlines and weekly returns Ensuring that the timesheets and payroll balances Debt collection and account presentation Handling of queries and leave requests Completion and submission of ATD’s Dealing with and solving Temp problems Rostering of staff Daily scheduling of Temps Monthly delivery of invoices To keep abreast of changes in Company policy and ensure policy manuals are up to date. Understand effect and relay these to staff 

Operational Duties:

Setting and maintaining of service standards and continually improving processes Uniform checks and inspections on daily basis Managing of outsourced staffing pool on the Contract Managing discrepancies wrt absenteeism, sick leave and annual leave on the outsourced roster. All Disciplinary, Grievance and Counselling Procedures Assisting the Management on the Contract in daily operations in terms of Staff Issues. Liasing with Client’s Management Staff Training - on-the-job and classroom Monitoring of staff and staff incentive program Any other request that may be bestowed on he/she by eitherManagement of InnStaff and or the Client. To attain and maintain strong client relationships. To monitor productivity levels of Temps Delivery on Service Levels as per CSI Conducting of Staff Assessments, Performance reviews with the Client. Contract Retention Staff Retention Contract Growth and Sales Contract Profitability General work performance, productivity, skills and training of staff. To ensure that the Client complaints are kept to a bare minimum and reacted upon immediately to ensure that they are not repeated Retention of staff on the contract Control absenteeism of the staff. Build and maintain strong client relationships CSI SCORE.

Applicants must have Food and beverage experience. With Hospitality qualification. Applicants must have excellent written and communication skills. Own reliable vehicle. Computer literate. Applicants must be customer focused, energetic.

- Exceptional hosting skills. 

- Above average attention to detail. 

Tertiary Education relevant to the Industry for work permits. Must have a vaild passport and willing to re-locate. Applicants must have strong hospitality experience. Strong planning, organising, leadership and ownership skills.