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An 18 bedroomed Guest House /Boutique Hotel situated in Gardens Cape Town.
Duties and requirements would include:
Advantageous to have knowledge of activities and attractions in the Cape Town Area
Must have an outgoing, guest centric and bubbly personality
Daily Duties such as:
Checking in and out of guests
Ensuring all guest related activities are booked and providing accurate and informative information
Reservations and email correspondence
Promote 100% guest satisfaction throughout property. Instil the 100% guest satisfaction objective to employees and casual staff.
Ensure that all guest related issues are resolved in a manner consistent with the company's goals and objectives.
Foster a culture of respect, co-operation and comradery with all staff to create a happy working environment for all employees.
Motivate and give direction to all employees.
Inspect and document repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
Participate in and monitor monthly inventory of supplies and equipment, this would include weekly stock takes and daily stock checks.
Ensure purchases made are within budget and by approved vendors.
Relevant Hospitality Qualification an advantage.
This candidate needs to have the following skills: As we are a small team, the candidate will be responsible for all aspects of the guest house in the absence of the Lodge Manager. This is very much a hands on position, and we are looking for a suitable candidate that has experience in the industry, thinks on their feet, and most importantly loves interacting with guests
Benefits Include: Negotiable. (Live Out Position)
· Reference: LS-71879-1509 · Salary: R7 000 -R10 000 · Country: South Africa · Province: Western Cape · Date Posted: 15 Oct 2015 · Employer type: Hotel
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