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Job Search

Your search for Assistant/Deputy Management in Western Cape returned 2 results(s). The latest jobs are listed first.


WARNING: Please do not apply for a job if you do not fit the requirements. Your application will not be considered if you are not qualified.


Search Results 1 - 2 of 2
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1

Reception / Front Office - Sunset Beach (Milnerton)
Description:
Beautiful 5 star Boutique Hotel in Milnerton area is looking for a Front Office Receptionist / Administrator

If you would love to work this amazing Environment, where there is opportunity for growth and you meet the following criteria…. then this job is for you.

Skills/Requirements:
  • Matric
  • Hotel School Diploma or similar qualification would be advantageous
  • Minimum 2 years' experience in a similar role in the hospitality industry
  • Sound understanding of the Reservations and Front Office operations
  • Knowledge of hotel software eg, Semper / Opera or similar a bonus
  • Excellent customer service skills
  • Fully Computer literate - Excel, Word, Outlook
Knowledge and skills:
  • High energy, outgoing, motivated self starter with a positive work attitude who is a team player
  • Superior customer service and conflict resolution skills
  • High personal presentation and appearance
  • Excellent communication skills, including written, oral and telephonic skills, including problem solving, decision making and interpersonal skills
  • Planning, organisation and time management skills
  • Knowledge of hotel services, promotions and tourist attractions
Essential functions:
  • Greet and perform check-in and check-out duties and assist guests with all queries
  • Following up that all GUEST requests has been met.
  • Make reservations and register guests, ensuring that necessary details are obtained
  • Maintain guest accounts in a systematic manner
  • Receive and resolve guest complaints
  • Liaise with other departments to ensure that guests requests are met
  • Maintain up to date files and information on tours sightseeing and points of general interest and make the necessary bookings when requested
  • Always be seen as an ambassador for the hostel; clean, crisp and uniformed
  • Promote company ethos - a fun yet professional atmosphere
  • Work weekends and holidays as required
  • Perform any other duties as directed by management
  • Perform daily administration duties such as cash ups and filing.
.

· Reference: LS-73265-2311
· Salary: R5 000 - R10 000 dep on exp
· Country: South Africa
· Province: Western Cape
· Date Posted: 23 Apr 2016
· Employer type: Hotel

Revenue Manager - Cape Town
Description:
Main Purpose of Job:

Revenue management of all BON hotels. The managing of all reservations systems, OTA's, rate contracting and the call centre.





KEY PERFORMANCE AREAS

Revenue Management

Systems

OTA's

Rate contracting

Call centre



MAIN OBJECTIVES

Revenue Management

- Maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market shares

- Driving Revenue Performance

- Develop overall pricing strategy to include all market segments and distribution channels

- Effectively manage and be in control of all inventory

- Ensure all distribution channels are optimized

- Share best Revenue Management practices and key learning's with peers and management

- Play a lead role on the property's monthly Revenue Management & operation meetings

- Recruit, train and mentor the Reservations Manager/ Agents (when applicable)

- Organize and manage the processes, trainings, methods and tools in revenue management, pricing, reservation and distribution

- Provide strategic analysis to optimize the revenue of BON Hotels and ensure that they are in line with the market

- Open and close the availability as and when required of hotel in all the GDS channels, OTA channels and on the hotel website.

Systems

Management of all reservations systems:

- Protel (PMS/HQ)

- Siteminder (Channel Manager)

- The BookingButton

OTAs

- Loading of property information onto OTAs

- Ensuring rate availability and rate parity at all times

Contracting

- Setting up of and co-ordination of all contracts:

o Corporate

o STO

o Airline

Call Centre

- Management of Call Centre

o Domestic

o International

o Guest relations

o Loyalty.

Skills/Requirements:
  • Five years experience in relevant field
.

· Reference: LS-73169-1210
· Salary: Market Related
· Country: South Africa
· Province: Western Cape
· Date Posted: 12 Apr 2016
· Employer type: Hotel


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