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Management Couple - Swellendam
Click for a profile of Hotelstaff Africa (Pty) Ltd Swellendam - Busy 5* Country Hotel in is requiring new management, a General Manager / Head Chef couple, to oversee all aspects of the day to day running of this Hotel. Due to the nature of our property, a hands-on approach is required. Applicants need to be comfortable assisting in all aspects of the hotel to exceed guest expectation during their stay.

Applicants are required:

  • To be passionate about hospitality and tourism
  • To be presentable, neat, confident, elegant, well spoken, warm and friendly
  • To be strong leaders and have great communication and problem-solving skills
  • To have excellent customer service skills
  • To be able to work effectively and comfortably with each other and within a team
  • To be able to multi-task, work calmly under pressure and with a clear focus on guest satisfaction
  • To be extra organised with an acute eye for detail
  • To have a minimum of 5 years' experience in their respective fields
General Management Duties:

  • Responsible for the day-to-day management of the hotel and its staff, with a complete hands-on approach. This may include reception duties or serving meals if the need arises.
  • Assist with promoting and marketing of the hotel
  • Managing budgets, financial plans as well as controlling expenditure
  • Maintaining statistical, financial and marketing reports
  • Setting and achieving sales and profit targets
  • Devising marketing and revenue management strategies
  • Recruiting, training and monitoring staff
  • Planning work schedules for staff
  • Meeting and greeting of guests
  • Dealing with guest complaints and comments
  • Addressing problems and troubleshooting
  • Supervising maintenance, supplies, renovations and furnishings
  • Dealing with suppliers
  • Carrying out detailed inspections of the property and services
  • Ensuring compliance with licensing laws, health and safety and other regulations
Head Chef/Kitchen Management Duties:

  • Responsible for the day-to-day preparations of meals as well as the management of the hotel kitchen, hotel bar and its staff.
  • Training and managing of kitchen staff and supervising/co-ordinating all related culinary activities
  • Daily supervision of kitchen staff with responsibility for hiring, discipline and performance reviews
  • Devising and developing of recipes to an exceptional 5* standard
  • Standardising of recipes to ensure consistent excellent quality
  • Establishing presentation techniques and quality standards
  • Estimating food & beverage consumption and purchasing of food & beverage
  • Managing of suppliers, sourcing of new ‘local' suppliers, utilising high quality ingredients, locally and ethically sourced
  • Managing of the vegetable garden
  • Planning and pricing of menus
  • Ensuring proper equipment operation/maintenance and ensuring proper safety and sanitation in the kitchen, bar and dining room
  • Ensuring compliance with licensing laws, health and safety and other necessary regulations

· Reference: LS-72532-0102
· Salary: R20 000 - R25 000 Neg
· Country: South Africa
· Province: Western Cape
· Date Posted: 01 Feb 2016
· Employer type: Hotel

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