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Swellendam - Busy 5* Country Hotel in is requiring new management, a General Manager / Head Chef couple, to oversee all aspects of the day to day running of this Hotel. Due to the nature of our property, a hands-on approach is required. Applicants need to be comfortable assisting in all aspects of the hotel to exceed guest expectation during their stay.
Applicants are required:
To be passionate about hospitality and tourism
To be presentable, neat, confident, elegant, well spoken, warm and friendly
To be strong leaders and have great communication and problem-solving skills
To have excellent customer service skills
To be able to work effectively and comfortably with each other and within a team
To be able to multi-task, work calmly under pressure and with a clear focus on guest satisfaction
To be extra organised with an acute eye for detail
To have a minimum of 5 years' experience in their respective fields
General Management Duties:
Responsible for the day-to-day management of the hotel and its staff, with a complete hands-on approach. This may include reception duties or serving meals if the need arises.
Assist with promoting and marketing of the hotel
Managing budgets, financial plans as well as controlling expenditure
Maintaining statistical, financial and marketing reports
Setting and achieving sales and profit targets
Devising marketing and revenue management strategies
Recruiting, training and monitoring staff
Planning work schedules for staff
Meeting and greeting of guests
Dealing with guest complaints and comments
Addressing problems and troubleshooting
Supervising maintenance, supplies, renovations and furnishings
Dealing with suppliers
Carrying out detailed inspections of the property and services
Ensuring compliance with licensing laws, health and safety and other regulations
Head Chef/Kitchen Management Duties:
Responsible for the day-to-day preparations of meals as well as the management of the hotel kitchen, hotel bar and its staff.
Training and managing of kitchen staff and supervising/co-ordinating all related culinary activities
Daily supervision of kitchen staff with responsibility for hiring, discipline and performance reviews
Devising and developing of recipes to an exceptional 5* standard
Standardising of recipes to ensure consistent excellent quality
Establishing presentation techniques and quality standards
Estimating food & beverage consumption and purchasing of food & beverage
Managing of suppliers, sourcing of new ‘local' suppliers, utilising high quality ingredients, locally and ethically sourced
Managing of the vegetable garden
Planning and pricing of menus
Ensuring proper equipment operation/maintenance and ensuring proper safety and sanitation in the kitchen, bar and dining room
Ensuring compliance with licensing laws, health and safety and other necessary regulations
· Reference: LS-72532-0102 · Salary: R20 000 - R25 000 Neg · Country: South Africa · Province: Western Cape · Date Posted: 01 Feb 2016 · Employer type: Hotel
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