Cape Town Tourism talks 2010 Staff Writer
What exactly does it take to prepare a city for the biggest and most high profile international sporting event? A few weeks ago Sky Grove, PR and Communication Manager for Cape Town Tourism chatted to us about getting the Mother City geared up for the WC.
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Lodgestaff Feedback
"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, it’s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
5* Lodge in northern KZN seeks an experienced front office manageress for all daily operations, administrative duties as well as to oversee all Lodge staff.
Live in position, very nice room, bathroom, veranda, all food & laundry included. No children - impossible as remote and too far away from schools. Not under 25 years of age, at least 2 years experience in 4 or 5 star lodge. Salary gross (no medical aid or similar packages) depending on work experience and age of candidate, R7 - max R12000.
Skills/Requirements:
- Excellent telephone manner and great communications skills
- Fully computer literate, high level of English spoken and written
- Strong in all aspects of administration, Pastel accounting knowledge of advantage
- Ability to deal with international guests as Hosting and entertaining
- Presentation & attitude are vital as this is a front of house position
- Opportunity to learn more about Sales & Marketing
- Non smoker, Live – in position
- All applicants to have an unendorsed drivers licence and own transport
- Salary neg on experience and qualifications
- Previous 5* Lodge work experience required
- Ready to work hospitality hours
- Salary / Package: Neg
· Reference: LS-44232-0311 · Salary: Neg R8-12000 pm · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 03 Sep 2010 · Employer type: Game Farm & Lodge
Description:
Midlands, seeking young enthusiastic Front Office Supervisor, with experience, good basic training + able to assist in all aspects of Front Office including dealing with guests, reception, reservations, handling payments, cash, ensure high service standards are maintained + assist in other depts when required. Must have good communication + guest relations skills, be accurate,organised + PC Literate. salary, accommodation in hotel room, meals on duty, 50% off meals.
Skills/Requirements:
Formal quals, some exp and own Transport
· Reference: LS-44098-0110-009 · Salary: R4 - 6 000 live in Neg · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 01 Sep 2010 · Employer type: Game Farm & Lodge
Description:
Zululand, seeking graduate with 1year experience to assist + relieve in reception + Spa. Must have formal qualifications + massage therapist certificate / be a qualified therapist (INTEC / FASSHP / SIDSCO) who wants to move into front office. responsible for welcoming + checking guests in, reservations, assist with database + web site, general admin, followup on payments + deal extensively with guests. Will relieve in Spa during busy periods / when therapist is on leave providing mainly massage therapies. Ideally well presented, good communication skills, committed + serious about her career + willing to provide high service standards. Company offers, basic salary, commission (20% retail + therapy), live in, meals on duty, uniform + med aid. 21 days on, 7 days off + 21 days annual leave. Own transport + license advantage.
Skills/Requirements:
Formal quals, experience, drivers licence and own vehicle
· Reference: LS-44098-0110-018 · Salary: R3 500 - 4 000 live in + comms · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 01 Sep 2010 · Employer type: Game Farm & Lodge
Description:
Seeking an outgoing, friendly, honest, well presented team player. Good growth potential for the right person at the hotel. Must have good client liaison skills and enjoy guest interaction. Excellent written and verbal communication skills in English AND Afrikaans; must have excellent numerical skills as the position involves substantial figure work. Duties include: compiling invoices, allocating rooms, dealing with telephone calls, messages and queries, assisting guests with information, dealing with cash and credit cards. Position includes: Laundry and all meals.
Skills/Requirements:
Formal Hospitality qualification + completed in service training. Applicants must be PC literate and speak fluent English and Afrikaans.
· Reference: LS-44098-0110-019 · Salary: R3 500 L/IN · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 01 Sep 2010 · Employer type: Hotel
Description:
Seeking formally qualified Reservationist/Receptionist, min 2years experience + completed in-service. Must be well presented, confident + have good verbal + written communication skills. Must be able to motivate + train staff, deal with local + international clients in efficient + friendly manor + understand principles + objectives of excellent service. Must be PC lit, will assist in all aspects of Front Office incl dealing with guests, reception, reservations, handling payments, cash, ensure high service stds are maintained. Must have good communication + guest liaison skills + be accurate + organized. Package includes accommodation, all meals + laundry.
Skills/Requirements:
Formal qualifications, MIN 2 yrs experience, good communications skills, PC lit and able to train junior staff
· Reference: LS-44098-0110-020 · Salary: R4 500 Live in · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 01 Sep 2010 · Employer type: Hotel
Description:
Midlands, seeking qualified reservationist, 2years experience, must be well spoken, well presented, organized + strong in all aspects of admin. Will assist as receptionist + communication skills are vital, friendly + enjoys guest interaction. Package includes full board + lodging, meals, uniform + laundry. Must have formal qualifications, 5* experience + licence,
Skills/Requirements:
Formal Qualifications, Min 2 years Exp and own transport
· Reference: LS-44098-0110-021 · Salary: R8 000 live in · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 01 Sep 2010 · Employer type: Hotel
Description:
Upmarket hotel requires a competent and experienced Reservations Manager to manage and run all aspects of this department, reporting directly to the Revenue Manager. Duties include: ensuring all reservations concerns are addressed, all daily tasks and checklists are completed, all rates and packages are updated and loaded. Will ensure all EES goals are met, will select, train and manage reservations staff, conduct regular performance reviews, create incentive programs, motivate, lead, train and support all staff in the department, maintain the training manual and ensure all staff are fully trained. Will compile work rosters and schedules, control leave taken and adhere to the payroll budget, will also conduct monthly department meetings and weekly briefings. Other duties include regular audits of various systems to ensure accuracy in rates, packages, promotions and availability, ensure all group bookings are correctly set up and loaded and maintain the PC systems. The ideal candidate must have strong analytical, organizational and administrative skills, have proven leadership and guest service skills, preferably have experience in a group and tour market environment, have excellent communications skills, be flexible, productive and efficient and have a good working knowledge of Opera, MFR(Opera CRS), Excel, Word, Outlook and SalesNet (Delphi)
Skills/Requirements:
Formal qualifications + 5 years reservations experience of which a minimum of 2 years MUST be reservations management experience. MUST be PC literate on Opera, MFR(Opera CRS), Excel, Word, Outlook and SalesNet (Delphi).
· Reference: LS-44098-0110-022 · Salary: R10 - 13 000 L/OUT + Bens · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 01 Sep 2010 · Employer type: Hotel
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