"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
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We are looking for a young (25+), vibrant person to join our team of succesful and growing team of sales consultants. We are a supplier of quality products to the hospitality industry. We are also involved with "new Lodge" projects. If you have past experience in the hospitality industry, or have a flair for decor and excellent customer service skills, then this would be the perfect position for you.
You need to be or have:
Matric qualification minimum
Previous sales or hospitality experience
Own car & Drivers Liscense
Pay attention to detail
Good with numbers and calculations
Friendly and outgoing
Fluent in English and able to at least understand Afrikaans
Excellent customer service skills
· Reference: LS-73475-2404 · Salary: R10 000pm plus commision · Country: South Africa · Province: Gauteng · Date Posted: 24 May 2016 · Employer type: Retailer
A large Group of Hotels/Lodges with Head Offices in Johannesburg North.
Increasing Sales within the Corporate and Government Sectors. (Generating Corporate and Government Business and Bookings). Previous experience within same role essential. Hospitality Sales Experience is essential.
Experience - At least 5 years in hotel industry - with own credible Data Base.
Experience - At least 5 years in hotel industry - with own credible Data Base.
· Reference: LS-73411-1608 · Salary: R30 000 · Country: South Africa · Province: Gauteng · Date Posted: 16 May 2016 · Employer type: Hotel
Key Goals & Objectives: To co‐manage sales & marketing for this property and maximise short and long term sales and earnings. To support and contribute to the delivery of the annual set revenue goals of the property from all market segments. To ensure consistent, profitable growth in sales revenues through positive planning, deployment and management of sales tactics. Responsibilities: To serve as a business representative at major industry events, conferences and trade shows. To identify objectives and execute an annual action plan detailing strategies to increase sales. To maintain and service existing agent and client relationships. To seek out new clients and form good working relationships with them. To strategically identify new and incremental revenue from corporate meeting planners and third party agencies. To call on existing and potential agents and corporates. To strategically grow the property's wedding and conference business. To keep management informed by submitting regular activity and results reports. To effectively integrate with the team and management to ensure the hotels are constantly promoted with all relevant brand activities, both in sales, marketing and PR.
Minimum two years experience in hotel or hospitality industry sales with a proven track record in a similar role/position. Experience in events and weddings is required. Strong contacts within the industry. Well-developed business sense. Strong interpersonal skills. - Must be fluent in English and ideally one more language.
Excellent interpersonal skills. Excellent written and oral communication skills. Excellent organizational skills. Self‐motivator with the ability to work independently and as a team player. Clear thinker with great attention to detail. Proven track record of new business development. Negotiating and persuasive skills. Ability to influence and build trust
To be discussed.
· Reference: LS-73293-2804 · Salary: R20 000 - R25 000 · Country: South Africa · Province: Gauteng · Date Posted: 28 Apr 2016 · Employer type: Game Farm & Lodge
To proactively manage all incoming enquiries and communications from clients in order to maximise bookings and build client relationships as well as to initiate outgoing communication to key clients to secure new and repeat business. An opportunity for an ICRM at this dynamic training provider based in Parktown Johannesburg. This role is predominantly office-based and communication with clients.
- Daily to-do:
o Make high volumes of outgoing phone calls daily to follow up on enquiries and convert to bookings.
o Handle all incoming enquiries via phone or email within fastest possible response standards
o Answer incoming calls, deal with enquiries and transfer call to relevant person if necessary
- Relationship Management:
o Develop and maintain relationships with key clients with a view to maximizing business opportunities, particularly with regard to the provision of public course training as well as recognising potential in-house training solutions
o Forge relationships with key people within identified organizations e. g. Training Managers, HR Managers, Key Decision Makers as well as Events Managers
- Commercial Awareness and Business Development:
o Identify new business opportunities across the Company's client base and convert these into sales
o Ensure that all enquiries are conducted in such a way as to lead to ongoing new business opportunities through a process of targeted needs identification
o Formulate relevant solutions based on client needs and prepare and submit proposals; this may entail liaising with a pool of subject matter / industry specialists and training professionals
o Gather market and customer information; advise on product developments and special promotions
o Gain clear understanding of customers business and requirements
- Closing of Sales and Follow up:
o Follow up on proposals and secure the business
o Follow up with clients in terms of evaluating satisfaction levels and taking corrective action where necessary
o Make accurate cost calculations, and provide customers with quotations in line with company policies and procedures
o Ability to constructively deal with objections
o Prospect, identify, qualify and develop sales
o Close business to meet monthly, quarterly and annual sales objectives
- Record Keeping and Reporting:
o Develop and maintain comprehensive client records
o Record sales information and submit sales activity report
o Provide timely and accurate reports as requested
o Perform sales administration as may be required
- Contribute to Product and Business Continuous Improvement:
o Provide feedback with respect to identified gaps in the Company's offerings
o Phone potential customers to prospect for new business
o Drive sales with the ability to negotiate the terms of an agreement and close sales telephonically
o Gain a thorough understanding and knowledge of the products and services sold in the training as well as the conferencing industry
- Client Relations:
o Represent the company at the Meet and Greet as required
o Follow up with clients and provide feedback after training has taken place
Perform the role of client interface for most client dealings
Sales / Business Administration Diploma or degree an advantage.
· Reference: LS-73267-2510 · Salary: R21 000 · Country: South Africa · Province: Gauteng · Date Posted: 25 Apr 2016 · Employer type: Events Company
A large Wedding/Function and Conference Venue situated in Midrand.
Work 5. 5 days per week unless peak season when they may work 6 days per week. We don't pay overtime but we give time off in lieu of overtime. Hours - 9 hour days with an hour for lunch usually coming in from 07h00 to 16h00 or 08h00 to 17h00 unless busy with a function in the evening in which case the HOD might come in later if workload permits. Even if there is no function on the weekend, the HOD may have client meetings on the weekend and site visits so off days are worked out based on work load. The HOD's main responsibility is to Drive Sales in the Wedding and Function Department. Oversee the junior Coordinators and increase sales in the wedding/function arena. Managing the wedding budgets with a focus on achieving all budget sales targets. Coordinate all wedding events throughout the year
Managing teams and handling all responsibilities ensuring every event is a success. Leadership and organizing wedding-day tasks. Act as a liaison between the bride and groom and various wedding participants. Solving last minute emergencies. Running the rehearsal.
Coordinating the set up of the ceremony and reception spaces. Ensuring the time schedule is followed by the couple. Coordinating the reception time-line. Networking with industry professionals to generate sales. Generate innovative ideas to ensure all private parties, weddings, food tastings and associated events are creatively and efficiently managed. Ensure all associated events and wedding client experience excellent service from the enquiry through to the event. Develop strategies to ensure weddings and associated events run smoothly. Manage client relationships to maximize repeat business opportunities. Represent at trade shows and conventions to promote events and build sales. Negotiate contracts and ensure all contracts are signed and all files are kept up to date. Secure feedback and testimonials in order to improve and promote wedding events Conduct the annual competitor analysis. Coordinate and manage the event calendars. Deal with all incoming enquiries. Assist with site visits and sales. Create and issue running orders for each event and have weekly departmental meetings. Keep all supplier/Bridal information up to date. Handle accounts for each bride and ensure all accounts are fully settled prior to the wedding. Carry out other reasonable duties in line with the post which may be required from time to time.
Relevant Hospitality Qualifications are an advantage.
Well Presented. Creative and Meticulous working methods. Strong attention to detail. Ability to lead and manage a team yet also take instruction well from Senior Management. Ability to drive sales within the Organization to promote Wedding/Conference and Function business. Strong Wedding Experience.
· Reference: LS-73260-2203 · Salary: Negotiable Depending on Experience · Country: South Africa · Province: Gauteng · Date Posted: 22 Apr 2016 · Employer type: Conference Venue
OVERALL PURPOSE OF JOB - Communicate effectively with internal and external customers. To deliver a high administrative service re the internal sales process to OD and SD WORK ANALYSIS - The entire customer base of the company - Internal and External. CUSTOMER / CLIENT OF JOB - To provide accurate quotes to clients. PRODUCT / SERVICE OF JOB - Neat, organized workplace with relevant information to be readily available for management. Accurate, on time, output of quotations. OVERALL STANDARDS OF JOB - Administrative control and output of quotations and event projects within the sales environment. To plan every day, week and month activities and tasks in such a way that deadlines are met and required output is reached. To work in a organized and orderly manner re all components of job function. To plan and design events from start to finish according to company standard processes and procedures. Controlling: Maintain internal controls adequate to accomplish the objectives of company and meet requirements of superiors. Ensure correct capturing of data to secure correct reporting output. Job Functions - Internal Sales Function - First contact with external customers. Professional communication at all times. Efficient, friendly and helpful service to external and internal customers. Sales Target driven. (Targets to be set by management). Following of laid down procedures regarding business process of sales cycle. Internal Sales administrative tasks and duties as per standard company workflow. (Attached hereto) The workflow may change from time to time to promote the operational success of the business. Ensure on time completion of Sales cycle requirements. Reporting requirements re Sales Targets, Sales Ratios etc. Stock Count - To Promote Product Knowledge. Meeting with clients for event consultation and quotations. Follow standard Company Event Procedures. Event Set Up and Management as and when required. Continuous communication with direct managers regarding related issues of the job functions. Any job task requirement identified by Management if needed. Standards: Sales Targets. Sales Ratios and reporting. Timeous completion of Sales Cycle. Overall performance.
Hours of Work: Mostly normal office hours, after hours as or when required. Peak Season : September to December and March to May required to be available 24/7 for any operational requirements.
Matric with Mathematics on HG/SG. Diploma in events management or similar. Experience on CRM or similar. At least 3 years experience in Event supply industry.
Must be able to communicate effectively with all customers and colleagues. Product Knowledge, Knowledge of CRM System, Knowledge of standard Internal Sales Process, Event Planning and Management. Professional Know-how.
We offering basic salary of R8000 + Commission when targets are reached. Targets are easily reachable by the right candidate. If targets are reached, R14250 is gross Salary. Commission is paid on all amounts exceeding as well. So candidate determines own income.
· Reference: LS-73239-2001 · Salary: R8 000 - R14 250 + Commission · Country: South Africa · Province: Gauteng · Date Posted: 20 Apr 2016 · Employer type: Events Company
A collection of luxury lodges and hotels in Southern Africa
We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the corporate and inbound sales team of a hospitality group. Reporting to the Sales & Marketing Manager, the candidate will become a point of reference for colleagues and customers alike.
Coordinate sales team by managing schedules, filing important documents and communicating relevant information
Issuing of rates & specials as required
Assisting with the set-up and contracting of yearly rates
Ensure the adequacy of sales-related equipment or material
Respond to queries and assist our customers when requested
Store and sort data in electronic form and present reports
Assist in the preparation and organizing of educational trips and trade shows
Qualifications in business administration or relevant field; certification in sales or marketing will be an asset
Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office, MS Excel, PowerPoint) Proficiency in English Well-organised and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with high level of dedication
· Reference: LS-73111-1104 · Salary: Market Related · Country: South Africa · Province: Gauteng · Date Posted: 11 Apr 2016 · Employer type: Game Farm & Lodge
A 5* hotel seeks an experienced hotel marketing assistant and guest relations manager with the following essential requirements:-
- Matric and marketing or hospitality management diploma
- 4-5* hotel experience in the position essential NB
- Experience with the management of social media and review websites (eg Trip Advisor)
- Must have organized and implemented marketing events
- Must be able to work over weekends as per business demands
- Own vehicle essential Only candidates with the above specific experience need apply. Applicants who do not have the essential requirements, will not be contacted or communicated with. No skype or telephonic interviews will be given and candidates must be able to attend an interview in person. Open to South African citizens only.
· Reference: LS-73066-0103 · Salary: R10 000 - R13 000 · Country: South Africa · Province: Gauteng · Date Posted: 01 Apr 2016 · Employer type: Hotel
We are a Hotel Group with our Head Office based in Sandton. We are currenty recruiting for a Central Reservations Agent based at our Head Office.
Ability to manage large volumes of enquiries and generate quotes
English, Afrikaans, Zulu (preferable)
At least 5 years Reservations experience, with at least 2 of those spent doing Reservations for a Multi Property Portolio
Very good telephone manner
Computer Literate (advanced).
· Reference: LS-73026-3101 · Salary: R12 000 negotiable on experience · Country: South Africa · Province: Gauteng · Date Posted: 31 Mar 2016 · Employer type: Hotel
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