"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, itâ€™s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
Johannesburg - Culinary school requires a Branch Manager
Looking for an outgoing person with an energetic Personality, a person who is deadline driven and able to manage a team. Will be responsible for the General Management and excellent performance of the campuses in Jhb in terms of facilities, staff, sales , finances and debtors. Must have 3- 5 years experience in branch management activities of a small to medium size company. Degree or diploma specializing in Business Management/sales and Marketing/Hotel Management
· Reference: LS-70983-07 · Salary: 25 -28000 CTC · Country: South Africa · Province: Gauteng · Date Posted: 08 Jun 2015 · Employer type: Educational
Vaal - Sales and Marketing Manager required
Candidate will have to manage and provide exceptional marketing leadership to the business, including the execution of sales deliverables, project management of Events and Promotions in line with the Marketing budget and objectives. In conjunction with the marketing Executive develop and manage the annual marketing strategy. Must have Grade 12 qualification. Marketing / Business qualification. Hotel, conferencing, entertainment and venue marketing experience essential (gaming knowledge not essential). 4 years’ experience in a commercially focused marketing role. Excellent interpersonal skills. Successful candidates must be willing to work shifts, including evenings, weekends, and public holidays when required.
· Reference: LS-70983-29 · Salary: Neg · Country: South Africa · Province: Gauteng · Date Posted: 08 Jun 2015 · Employer type: Hotel
This busy 4 * hotel runs its own Spa Brand : the purpose of the job is to actively sell all of the facilities of the Mowana Spa to all targeted markets, ensuring that new clients are canvassed and sold to and that existing clients are serviced regularly. The successful applicant will be required to travel for extended periods of time and at short notice. Must be flexible in that he/she may be required to work after hours and on weekends as per the demand of business.
Education / Training / Experience Must hold a Matric and Diploma / Degree in Sales and Marketing Must have at least 5-8 years experience within same position in 4* hotels / Spas
Must be proficient in Hotsoft / Fidelio OPERA and Excel (Office) as an advantage, Must have own transport and be willing to travel , Must be willing to work as the business requires
Live out position Further Requirements The successful incumbent will deal with clientele and Guests and must be well groomed will be required to be a self starter, show initiative and integrity must have the ability to listen, report and communicate effectively
demonstrate controls and a logical approach to problem solving demonstrate accuracy and numeracy must have the ability to handle conflict situations and manage under pressure , be able to identify problems, resolve and implement solutions effectively , must adhere to Hotel policies , procedures, rules and regulations at all times , demonstrate a positive attitude towards work and colleagues . An extensive corporate network on which you can call would be a huge advantage .
· Reference: LS-70983-28 · Salary: 15-18,000 + commission · Country: South Africa · Province: Gauteng · Date Posted: 08 Jun 2015 · Employer type: Hotel
Vaal area - Gaming Marketing Manager required
Responsible for the development and delivery of marketing activity to drive increased gaming revenues for the operation. Qualifications required include Diploma and or Degree in Business administration or Marketing. Must have the following experience - Gaming, Hotel, casino or entertainment venue marketing experience essential. 4 years’ experience in a commercially focused marketing role. Successful candidates must be willing to work shifts, including evenings, weekends, and public holidays when required.
· Reference: LS-70983-15 · Salary: Neg · Country: South Africa · Province: Gauteng · Date Posted: 08 Jun 2015 · Employer type: Hotel
Description: Duties and Responsibilities. To actively sell all of the facilities of the Hotel Spa to all targeted markets, ensuring that new clients are canvassed and sold to and that existing clients are serviced regularly. The successful applicant will be required to travel for extended periods of time and at short notice. Must be flexible in that he/she may be required to work after hours and on weekends as per the demand of business. To extend courteousness and a professional demeanor to all clients and prospective clients in line with the Company's mission statement. Reporting Structure. Will report directly to the Spa General Manager. Further Requirements. The successful incumbent: Will deal with clientele and Guests and must be well groomed. Will be required to be a self starter, show initiative and integrity. Must have the ability to listen, report and communicate effectively. Demonstrate controls and a logical approach to problem solving. Demonstrate accuracy and numeracy. Must have the ability to handle conflict situations and manage under pressure. Be able to identify problems, resolve and implement solutions effectively. Must adhere to Indaba policies, procedures, rules and regulations at all times. Demonstrate a positive attitude towards work and colleagues.
Must have at least 5-8 years experience within same position in 4* hotels / Spas. Must be proficient in Hotsoft / Fidelio OPERA and Excel (Office) as an advantage. Must have own transport and be willing to travel. Must be willing to work as the business requires.
· Reference: LS-70945-0409 · Salary: R15 000 - R18 000 · Country: South Africa · Province: Gauteng · Date Posted: 04 Jun 2015 · Employer type: Hotel
A group head office based in Johannesburg North seeks a Sales and Reservations Co-Ordinator.
Duties will include the following: Working hours are Monday to Friday - 9am to 6pm (Can be flexible). Odd Public Holidays - Time will be given off in lieu. Weeekdns: Possibly once a month on a Saturday for Limited Hourse. Position will be based at the Head Office in Johannesburg. Hyde Park.
Scope & General Job Purpose
To respond to two 5* Properties within the portfolio's enquiries in a pro-active manner in order to convert as many of these as possible to confirmed reservations. To process reservations for both properties within the collection, To maximise sales and occupancy at both venues by achieving sales objectives as set out at the beginning of each financial year. To provide high levels of customer care and service. To maintain the highest levels of communication between the Sales & Reservations Office and the property as well as Accounts. To support the Sales & Reservations Supervisor.
Reservations Related Tasks
To deal with incoming phone calls in a professional manner and proactively sell the South Africa properties. This should be done in accordance with the Sales Strategy to ensure targets are achieved. To ensure a high level of personal service is given to all clients at all times, including direct consumers, agents, tour operators and other relevant parties. To respond to all incoming e-mails on the day the e-mail is received. To accurately capture data and process bookings on Protel, ensuring efficient communication between the Sales & Reservations Office and the properties. To organize the ongoing co-ordination of bookings, liaising with clients as to requirements, ensuring completion and distribution of guest information to various departments at the Lodge and Hotel (Chefs, Rangers, Lodge Admin, Front Offiec etc). To book internal flights and road transfers for guests as required. To undertake timeous follow-ups on provisional bookings and group bookings to ensure confirmation and deposit payments are received within the correct window periods as stipulated in the Booking Terms & Conditions. Understanding and implementing the Booking Terms & Conditions for Direct Bookings, Tour Operator Bookings and Exclusive-use bookings. Understanding the Cancellation Policy. Ensure all pre-arrival bills are accurate and up to date prior to the guest arrival, as bookings are handed over to Lodge Admin and Front Office upon check-in. Keep accurate, readily accessible records of all past bookings and cancellations. Managing the allocations for both properties with various tour operators and understanding the different terms & conditions as per each specific agent or company. Managing Staff Bednights and Staff Bookings and understanding the bookings terms & conditions thereof. To manage high-profile reservations and ensure high levels of confidentiality are maintained. To complete day-to-day office tasks such as franking the mail, ordering stationery and filing.
Sales Related Tasks
To support Regional Director of Sales/Sales & Reservations Supervisor in the implementation and review of monthly sales strategy. Achieving specific Sales/Reservations objectives as set out in the Sales Strategy. Achieving Budgeted Occupancy and Average Room Rates. Yielding rates through the monitoring of Promotions, Special Offers and Packages . In co-operation with the Sales & Reservations Manager, develop and implement improved procedures that ensure consistently high levels of customer service and maximise revenue and occupancy. To manage each property’s inventory and produce a weekly activity report, including a bookings summary. To produce Sales Reports on a monthly basis in conjunction with the Sales & Reservations Supervisor. To remain up-to-date with product knowledge of competitor lodges. Cross-selling between the two properties within the collection and to a certain extent a 3rd property. To keep the General Managers, Sales & Reservations Manager and Sales & Marketing Director informed and updated on all relevant issues, and produce reports as requested. From time to time attend familiarisation, press trips and site inspections to the two properties and attend meetings as requested. Directing enquiries for STO Contracts to the relevant Sales & Marketing Offices worldwide. Liaising with the specific Sales & Marketing office regarding Tour Operator commissions. Ensuring Agent and Tour Operator information is always current and updated in Protel. Maintaining and updating the Database of Direct Clients. Responsible for compliance with data protection legislation, Group and Hotels data protection policies. Assisting the team to manage brochure stocks and other collateral, ensuring the Sales & Reservations Office as well as the properties are always fully stocked for their requirements. To ensure same-day service to clients requesting brochures and information. The Johannesburg Reservations Office takes care of brochure mailing in South Africa and the rest of Africa. All other requests are forwarded to the UK, USA and Australia respectively.
Benefits will include UIF, Pension, 50% Medical Aid, Incentive Bonus - Negotiable
Qualifications: Tourism/Hospitality Qualification. Protel or similar PMS Training essential. Microsoft Office.
The candidate must have the following skills: Own Transport and Valid Driver's License. Minimum 2 years Lodge Reservations experience. Computer Literate. Excellent Telephone Manner and Good Communicator. Personal Approach and High Level of Customer Service and Support. Previous Sales Experience beneficial. Strong Organisational and Administrative Skills. High pressure working environment.
· Reference: LS-70872-2204 · Salary: R12500 Negotiable · Country: South Africa · Province: Gauteng · Date Posted: 22 May 2015 · Employer type: Game Farm & Lodge
A busy 4* Airport Hotel situated in the East Rand in Johannesburg seeks a Marketing and Sales Manager.
Duties will include the following: Job Purpose
Marketing of Hotel and Facilities to local business
Marketing of Hotel on Social Media platforms
Marketing of Hotel at various Events and Marketing get togethers
To ensure a constant growth of occupancy
Ensuring the constant exposure of all facilities to new clients
Developing promotions to increase occupancy during times of the year when bookings are low. Running special events such as gourmet weekends, or offering incentives such as one night’s extra accommodation when booking for a period. Promote current product and ensuring conference facilities are promoted to local business
To build a stable revenue base and ensure high levels of repeat business, by developing strong customer relationships. Develop a customer loyalty program that rewards customers who book regularly. Target the program at individual guests or at corporate customers who require regular meeting facilities or accommodation for large numbers of traveling staff or visiting customers.
Work closely with other members of the hotel management team to identify marketing priorities. Review future booking levels to plan dates for promotions to increase occupancy rates. Work with the event management team to schedule marketing to attract additional conferences and events. Share the results of customer satisfaction surveys and customer reviews with the customer service team to enhance standards of customer care.
Identify the factors that shape the hotel’s appeal to customers. Monitor customer reviews on website or on hotel booking sites to identify the strengths and weaknesses of hotel. Speak to guests in person or in follow up calls. Review travel industry research to identify trends that could affect hotel.
Make it easy for customers to find out about hotel. Ensure website includes up-to-date guest information on hotel facilities and rates, travel and location with detailed information on meeting facilities for event organizers. Post hotel details on destination websites and online booking sites to increase reach to your target audience.
Benefits will include R2500 Travel Allowance - R1000 Cell Phone Allowance.
Qualifications: At least 5 years experience as a Marketing Manager for reputable hotel. Formal Hospitality or Marketing Qualification essential.
The candidate must have the following skills: Exceptional communication skills. Exceptional reporting skills. In depth knowledge of attracting local business. Able to work independently. Knowledge of Airline business.
· Reference: LS-70844-1911 · Salary: R15000-18000 · Country: South Africa · Province: Gauteng · Date Posted: 19 May 2015 · Employer type: Hotel
Luxury brand with game lodges and boutique hotels, seeks experienced hospitality sales manager with experience in the luxury market, dealing with DMCs for renowned operations in Africa. MUST have minimum 4 years experience, representing quality and recognized brands in hotels or lodges. Fairly extensive travel expected. Applicants who do not have the above specific experience, will not be contacted or communicated with! No skype or telephonic interviews will be given and candidates must be able to attend an interview in person. Open to South African citizens only or non citizens who hold valid South African Permanent Residence
· Reference: LS-70766-1310 · Salary: R30 000 · Country: South Africa · Province: Gauteng · Date Posted: 13 May 2015 · Employer type: Leisure Company
Click on the page numbers below to see the next page of results. 1
Featured Lodgestaff Jobs
Head chef / Food and Beverage Manager - Cape Maclear (Malawi)
Salary: R18,000.00 NETT. Live in. Danforth Yachting situated on Lake Malawi, (eastern central Africa) is looking to fill the post of Head Chef / Food and Beverage Manager, to form part of the guest interaction team at a small, busy, lakeside lodge. Read More & apply
Senior Reservations Consultants - Maun
Salary: P12000 - P18000 dep on exp. A Tour operator is looking for creative and out of the box planning and designing of leisure FIT tailor-made itineraries. Read More...
Junior Bookkeeper - Somerset West
Salary: R8000 - R10000 neg. Tour operator based in Somerset West is looking for a full time Junior Bookkeeper. Read More...
Head Chef - Grahamstown
Salary: R10000 to R15000 dep on exp 5* Lodge looking for a professional Head Chef with exceptional 5* experience gained from highly regarded upmarket Restaurants or Game Lodges. Read More...
Fgasa Level 1 Guide - Pongola
Salary:R6000 - R10000 on exp. A Game Lodge is looking for a Guide with at least 2 years experience and a valid PDP. Read More...