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To maintain a clean, tidy and hygienic work environment. To deal with telephone calls and written communications. To provide customer information and book external services. To store and handle customer and establishment property. To maintain a computerised booking and billing system. To deal with the arrival of customers. To prepare customer accounts and deal with departures. To exchange foreign cash and travellers cheques. Meeting, welcoming and orientating all guests to the Lodge. To host guests in the evenings. To deal with emergency situations. To maintain a safe and secure working environment. To maintain a professional and hygienic personal appearance. To deal with customers. To communicate effectively with guests, management and colleagues both at the lodges and head office. To operate a payment point and process payments. To handle and record non-cash payments and refunds. To maintain effective working relationships. To contribute to the development of self and others. To promote the Lodges. To carry out any other duties that may be required from time to time. Housekeeping duties may be necessary. Hosting of guests in the evenings prior and during dinner time. Assist guest in the curio shop. Assist with month end stock takes if required to do so. When required to do so assist at the other Lodges.
Relevant Hospitality Qualifications are an advantage but not essential if experienced.
Candidate with previous experience in similar role in similar type of establishment will receive preference.
This will be a live in position. Single accommodation with en - suite bathroom. Uniform and three meals a day provided by the Company. Bed night privileges. 50% of medical aid and UIF covered by the company. Monthly gratuities. Transport from the staff village to the lodge and back provided.
· Reference: LS-73222-1812 · Salary: R5 000 - R6 000 · Country: South Africa · Province: Mpumalanga · Date Posted: 18 Apr 2016 · Employer type: Game Farm & Lodge
Limpopo - Luxury 5* game lodge situated within Big 5 reserve, seeks suitably qualified and experienced Front Of House applicant. Duties include:-
- Welcoming guests upon arrival
- Check in/ check out procedures
- Compiling guest accounts upon departure, ensuring all extras are accounted for
- Room checks prior to guest arrival
- Housekeeping duties
- Processing of reservations and related administration
- Basic accounting functions using Pastel system
Extensive Guest liaison.
What you need to apply for this position:
- Grade 12 (matric)
- Formal qualification in Hospitality management highly advantageous
- Minimum of 2 yrs previous experience in the capacity of Receptionist/ Reservationist within the lodge industry
- Computer literate on MS office suite/ Opera or similar
- Unendorsed drivers licence
· Reference: LS-73037-3104 · Salary: R6 000 Live in · Country: South Africa · Province: Mpumalanga · Date Posted: 31 Mar 2016 · Employer type: Game Farm & Lodge
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