"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, it’s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
Mwagusi Safari Camp, a luxury safari camp in Ruaha National Park is looking for a manager focussed on training field guides and running all the aspect of the organization of our field activities with clients. The manager will be responsible for organising and leading the guests' daily activities, for planning the necessary logistics strategies, and for hosting and general interaction with the guests. Areas of responsibility will also include overseeing maintenance and upkeep of the camp, vehicles etc. The manager needs to be personable and have a highly flexible personality as occasionally the replacement of other's manager's duties will be requested; overlapping with other areas of management is also part of the job. The company will provide the necessary paperwork in order to obtain a work permit if the applicants is a non-Tanzanian citizen.
Very good guiding skills and an ability to impart guiding knowledge passionately and in an engaging manner
Previous experience in managing camps/hotels
Clean driving licence
Basic accounting (or at least ability to use simple spreadsheets for accounts)
Good knowledge of computing
Fluent spoken English, possibly a second European language
· Reference: LS-74842-3004 · Salary: US$1 800 + full board and accommodation · Country: Tanzania · Province: · Date Posted: 30 Nov 2016 · Employer type: Game Farm & Lodge
Description: Various lodges in South Africa, Namibia, Botswana, Zimbabwe, Tanzania, Indian ocean Islands and in the Far East looking for Lodge Managers with strong international Hospitality and F&B experience. Positions available immediately as well as into the new year.
Important that applicants have obtained relevant qualifications for the position to qualify for work permits
CV's in MS Word format should be accompanied with
Contact details of references from last 3 employers or last 5 years' employment
Copies of relevant qualifications
High resolution head and shoulder photograph of yourself
Any pertinent written references
Please supply a 200-word introduction to yourself, your ambitions, what makes you tick and why you believe someone should employ you for this position.
Serious applicants will be contacted within a few days.
Must be able to manage and operate facilities with multiple sites, often in remote areas.
Must know their wines and food and have the skill to provide the ultimate customer experience
Ability to manage and motivate a strong management team to create and maintain world class facilities and service to discerning international guests.
Understand the dynamics of, as well as the ability to run a reserve
Able to communicate effectively and deal with government departments on all levels
Be prepared to work long hours often under difficult circumstances and trying conditions.
Operate at 10 star levels!
· Reference: LS-74837-3001 · Salary: $1 500 - $6 000 depending on single/couple, experience and the Lodge/Resort involved · Country: South Africa · Province: · Date Posted: 30 Nov 2016 · Employer type: Game Farm & Lodge
South African tour operator with international background is seeking a head guide and operations manager.
24/7 availability to solve appearing problems on our tours
Human resources and contracting of guides
Supervising the maintenance of our vehicles, including registration and other administrative duties.
Preparation of tour kitty and tour guide salary accounting
Supervision of booking and payment process of service providers
Product development and implementation from operations side
Skills/Requirements: Knowledge required:
An understanding of tour operation and company management acquired through study or work experience
An exceptional knowledge of the culture, animals and plants and history of South Africa
A thorough knowledge of vehicle maintenance
Fluency in written and spoken English. German would be a plus.
Excellent communication and presentation skills
Must possess excellent organizational skills and be able to multi-task.
The successful candidate must be able to work under pressure, be detail orientated, be committed and hardworking, have good people skills and be an excellent team player.
System skills required include:
Computer literacy with experience in Word, Excel and E-Mail Programs (Outlook or Thunderbird)
An understanding of travel quoting
Previous work experience required:
Minimum of five years work experience in a similar position
Experience of guiding in South Africa
If you are passionate about South Africa and seeking a varied and challenging position with an international travel company, then send your CV, a motivation letter, salary expectations and contactable references.
· Reference: LS-74828-2910 · Salary: R15 000 – R20 000 (Negotiable) · Country: South Africa · Province: Western Cape · Date Posted: 29 Nov 2016 · Employer type: Tour Operator
The role of the Hotel Manager is to ensure delivery on the Maropeng Brand and service experience and in so doing, drive revenue and contribute to the profitability and sustainability of the Company. The position is also to enhance the perception of value for money in the eyes of the customer by providing service excellence in keeping with the brand promise. The position is to support Maropeng and the Sterkfontein Caves - the official interpretation centres for the Cradle of Humankind World Heritage Site.
Skills/Requirements: Major Role Activities Include:
Development and implement a sound hotel revenue strategy
Manage a Boutique Hotel with 24 rooms
Prepare and manage departmental budgets, Capex requirements, profit forecasts and budgets
Link sales in the hotel to the sales and marketing plan for the company - rooms and food and beverage included
Policies and Procedures for hotel documented and implemented
Conduct competitor analysis for the node within which the hotel operates, and research new trends and recommend changes
Implement effective controls e. g. stock; purchasing; finance; health and safety
Manage data integrity and interpret reports related to hotel operations and control systems including night audit
Management of departmental contracts
Departmental training and development programmes
Departmental performance and staff management programmes
Reporting and compliance
· Reference: LS-74823-2801 · Salary: R27 000 CTC · Country: South Africa · Province: Gauteng · Date Posted: 28 Nov 2016 · Employer type: Hotel
A Game River Lodge situated in Zimbabwe. (Managed and Run by a Southern African Group of Lodges).
KEY OUTPUTS: Overall management for this River Lodge, including operations, conservation, R&M, kitchen, financial. Direct line management responsibility for the Lodge senior management team and indirectly for a team of staff. Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager. Management of the lodge CAPEX programs, Human resource management and staff development, Infrastructure - development and maintenance of all infrastructure, IT - maintenance IT, Security - security, emergency response and fire control, Healthcare - reviewing healthcare facilities and evacuation arrangements, Environmental health - waste, sanitation, mosquito and pest control, Logistics and procurement, Third party contractors - control of building contractors and professional advisers, Government - liaison with local, regional and national Government and relevant stakeholders. Compliance with local licensing, permits etc. Conservation - management of the Community and Conservation Officer in conservation and community projects and partnerships arrangements, Sustainability - responsible for ensuring sustainability targets are met and improved upon year on year, Risk Assessment - ensure lodge is risk assessment compliant, Safari shop - manage the safari shop manager in conjunction with the regional trainer and group safari shop management team, Lodge Marketing - management of the lodge social media platforms, including Facebook, Instagram, etc. Ensure regular stories to the Group team are distributed and that the lodge Lodge maintains a strong presence in internal communications. HOSPITALITY - Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the area - this includes guest delights, accommodation, food, staff, activities. Building relationships with new and repeat guests. Maintaining and reinforcing an environment where the Brand Standards are continuously met and visible throughout the daily functioning of the property. Ensure lodge to do lists are actioned and completed (within budget). Oversight of ground handling operations. Ensure ground handling guest experience is in line with brand standards. Maximise efficiencies in procurement.
Preference will be given to Zimbabwean Nationality Candidates. At least 3 - 5 years Management Experience in a 5-star boutique operation. Hospitality and Service Training Experience. SKILLS REQUIRED: Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience. Passionate about sustainable tourism and conservation. Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills. Unrelenting attention to detail and high standards. Structured manager with experience of leading diverse teams. Practical with some experience of maintenance. Open minded and able to think outside of the box. The ability to motivate and inspire yourself and others. Excellent interpersonal skills and communication. Competent financial and IT skills. Fluent in English essential. Other European languages are beneficial.
Relevant Hospitality Management Qualifications are essential.
· Reference: LS-74799-2410 · Salary: USD3 000 - USD4 000 · Country: Zimbabwe · Province: · Date Posted: 24 Nov 2016 · Employer type: Game Farm & Lodge
The successful candidate will report to the Camp GM and Concession Managers and should be willing to work for extended periods in a remote environment.
Full responsibility for guests during their stay from arrival to departure
Hosting of guests at all meals
Managing and leading the front of house team
Mentoring and training the front of house team
Responsible for housekeeping in rooms and FOH
Maintaining set standards and implementing new systems
Stock taking, ordering and any other administration required
Strong administrative skills Maintenance skills and experience an advantage Experience and ability to train staff Fully computer literate Proficient in English, ability to communicate in foreign languages are an advantage Enthusiasm, passion and energy Minimum of 3 contactable references Candidates need to be mature, well educated, well presented and well spoken Candidates need to be responsible, able to work under pressure and unsupervised Candidates need to be willing to work in remote areas for extended periods of time.
Tertiary qualification preferably a degree or diploma in Hospitality / Tourism or similar Management experience in luxury camp. environment. International experience an advantage.
50% contribution to Bomaid medical aid scheme B (www. bomaid. co. bw) or equivalent value paid as a taxable allowance for a medical aid of the employee's choice. Work leave structure 3 months on, 27 days off 10 front of house bed nights per annum (conditions apply) All meals, accommodation and transport into and out of camp to or from Maun / Kasane
· Reference: LS-74784-2111 · Salary: BWP - Negotiable depending on experience. · Country: Botswana · Province: · Date Posted: 21 Nov 2016 · Employer type: Game Farm & Lodge
Based in northern Botswana. The successful candidate will report to the Concession Managers and Regional Managing Director and should be willing to work for extended periods in a remote environment.
Full responsibility for Camp, staff and guests with the assistance of the management team
Administration management with the assistance of the management team
Hosting of guests and being point of contact for guests
Staff management including disciplinary procedures
Mentoring the camp team and management team
Working together with the Concession Managers to ensure highest standards are delivered.
Strong administrative skills Maintenance skills and experience an advantage Experience and ability to train staff Fully computer literate Proficient in English, ability to communicate in foreign languages are an advantage Enthusiasm, passion and energy Minimum of 3 contactable references Candidates need to be mature, well educated, well presented and well spoken Candidates need to be responsible, able to work under pressure and unsupervised Candidates need to be willing to work in remote areas for extended periods of time
Tertiary qualification preferably a degree or diploma in Hospitality / Tourism or similar Management experience in luxury camp environment International experience an advantage
50% contribution to Bomaid medical aid scheme B (www. bomaid. co. bw) or equivalent value paid as a taxable allowance for a medical aid of the employee's choice. Work leave structure 3 months on, 27 days off All meals, accommodation and transport into and out of camp to or from Maun / Kasane
· Reference: LS-74783-2110 · Salary: BWP per month basic salary (subject - experience, skills and qualifications) · Country: Botswana · Province: · Date Posted: 21 Nov 2016 · Employer type: Game Farm & Lodge
Events Manager / General Manager required at Villa Simonne Boutique Hotel, situated in Houghton, Johannesburg. The Villa caters to a mix of local, regional and international clientele, and has 16 themed suites, as well as uniquely themed function areas that accommodate 30 to 400 guests.
Clientele are a range of business and leisure travelers, coming in for short or long term residential stays.
The Villa has conferencing facilities for boardroom style or outdoor eco-conferencing for larger groups. The various function areas are available for private hire for birthday parties, corporate events, launches, presentations, high teas, bridal showers, engagements and weddings.
The General Manager will be to ensure that the guest experience whilst at the Villa matches up to World Class standards with highest principles of hygiene, good food, good service, responsiveness to requests and complaints, and a luxury boutique environment.
We are looking for an extravert - an energetic and ambitious person - who has strong management and organisational skills. The applicant must be proactive and be able to ensure economical running of the Villa. Applicants must have some experience in overseeing maintenance and have foresight to intercept problems before guests do. Applicants must have excellent interpersonal skills, and be able to deal well with guests, as well as manage a resident staff competently.
We require a person who is knowledgeable and has prior experience in:
Budgets and financial management
Position available from early 2017
You would report to the Director
Excellent command of English. Knowledge of other languages is advantageous.
This is a live-in position. We offer accommodation and laundry.
Salary negotiable, depending on experience and skills level.
· Reference: LS-74756-1403 · Salary: R10 000 - R20 000 (CTC pm + accommodation) Dep on exp. Negotiable · Country: South Africa · Province: Gauteng · Date Posted: 14 Nov 2016 · Employer type: Hotel
General Manager (or Couple) to run a Lodge in Mozambique with 9 chalets and 3 rooms. Must be able to solve problems and good with customers.
Financial and Bookkeeping/ Day to day liaison with clients/ hosting functions/ Stock control and ordering supplies. / HR/ Manage bar and restaurant/Bookings for lodge/ Marketing / Networking/ Arranging domestic and international for guests during their stay.
· Reference: LS-74704-27 · Salary: Negotiable · Country: Mozambique · Province: · Date Posted: 14 Nov 2016 · Employer type: Game Farm & Lodge
Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
Assist with queries and guests complaints - management on duty.
Effective management of all staff
Create and maintain relationship with guests.
Responsible for the management of the entire establishment in the absence of the GM
Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel Should be experienced within all different areas of a Hotel Polite, friendly person with a strong personality that can think on their feet Well spoken and well presented individual Strong leader who have been in charge of employees before Must have grade 12 and be computer literate Previous experience on Opera and Micros would be an advantage Formal hospitality degree/diploma preferable
· Reference: LS-74692-1007 · Salary: Negotiable · Country: South Africa · Province: Limpopo · Date Posted: 10 Nov 2016 · Employer type: Game Farm & Lodge
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