"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, it’s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
We are looking for an experienced, friendly, professional person (male or female) for Front Office / Administration Manager at an 8 bedroomed, upmarket beach lodge and yacht charter company. The job is varied.
managing the online, computerized reservation system
check in / check out procedures
coordinating airport transfers
basic financial management
invoicing and payments
meet and greet on arrival
interact with guests and assist as restaurant Maitre D'
oversee quality control of accommodation units and supervise the cleaning staff
This is a live in position with accommodation and meals provided.
Must have a tertiary education with a background of accounts.
Must have experience working on computerized reservation systems.
Hotel training an advantage.
Past experience in the hospitality industry essential.
Must have excellent communication skills.
Must speak fluent English.
A second European language an advantage.
Must be confidently able to interact with international clients.
Must be clean living and professional, well groomed, in good health.
Must be trustworthy, with a proven track record of reliability, honesty and integrity.
Must be willing to relocate to a beautiful but remote area.
Position available from February 2015.
· Reference: LS-57646-2105 · Salary: R16,000.00 NETT per month. Live-in · Country: Malawi · Province: · Date Posted: 20 Dec 2014 · Employer type: Beach/Island Resort
A luxury safari camp in Ruaha National Park is looking for a camp manager who is able to run all the aspects of a safari camp operation. The office is on the camp premises in a beautiful setting. The manager will be involved in the day-to-day running of the office which includes the accounting (Pastel Experience preferred), booking system, invoicing clients and tour operators, tax procedures, and analysing monthly financials. In addition they will oversee catering, housekeeping, supplies and orders. They will assist the other managers with activities co-ordination and general maintenance. The manager needs to be a highly flexible individual who is good with numbers and financials but also creative and dynamic - one who can take the initiative and complete tasks who is well organised, can manage staff very well and who has experience in hosting international clientèle. The company will provide the necessary paperwork in order to obtain a work permit if the applicants is a non-Tanzanian citizen. The commitment requested is for at least two seasons. Shorter commitments will not be considered.
The skills required for this position will be evaluated on the base of the references produced. Financial/accounting and or office administration experience necessary.
Please send your CV to: firstname.lastname@example.org
· Reference: LS-52645-0112 · Salary: $1800 + full board and accommodation · Country: Tanzania · Province: · Date Posted: 09 Dec 2014 · Employer type: Game Farm & Lodge
Limpopo – Luxury 5* lodge situated within Big 5 reserve seeks suitably qualified and experienced lodge manager to oversee all lodge operations and ensure high standard of hospitality service to international guests. Duties include:-
Drive exceptional levels of service in all departments
Co-ordinate all departments to ensure optimal delivery of guest expectations
Ongoing liason with guests including hosting of guests during meal times
Ensure high standards of housekeeping and maintenance at all times
Practice effective financial management through administration of orders and accurate stock control
Requirements as set out by our client include:-
Grade 12 (matric)
Formal qualification in Hospitality Management or similar
Minimum of 6 years working experience in a 5* property in a managerial position
Exceptional F&B knowledge
Computer literate on Ms Office suite
Exceptional English language skills
Sound understanding of basic labour law and disciplinary procedures
Please send through copies of your qualifications with letters of reference included in your application. Our client requests a head and shoulders photograph as well. Regret accommodation for single persons only.
· Reference: LS-69631-0901 · Salary: R20 000 Live in + Benefits · Country: South Africa · Province: Limpopo · Date Posted: 09 Dec 2014 · Employer type: Game Farm & Lodge
Mpumalanga – Ultra Luxury lodge situated within Big 5 reserve seeks suitably qualified and experience Lodge manager with a passion for people and a desire to create phenomenal guest experiences to co-ordinate lodge operations.
Duties for this position include having daily contact with all departments on a daily basis to ensure smooth running of the Lodge and this person will carry out regular checks and walkabouts around the Lodge to ensure all is in order. Lodge orientation is required for all new arriving guests and the successful incumbent will ensure that all guest needs will be anticipated by facilitating the small touches tha enhance the guest stay.
He/ She will maintain stock/inventory and order as required and make certain that all SOP’s are being maintained to the highest level. He/ She will Oversee planned bush functions, weddings and events often for high profile guests. This person will be responsible for all staffing issues including implementing Disciplinary Procedures. Maintaining a high level of hygiene in line with statutory requirements and the décor standards of the lodge is essential. Administrative duties include the completion of monthly Reports ie. Health & Safety, HOD Monthly Report
Requirements as set out by our client include:-
Grade 12 (matric)
Formal tertiary qualification in Hotel Management or similar
Minimum of 5 years experience in managing 5 Star Establishments
Computer Knowledge ie. Microsoft Office and Protel
An understanding of budget control
Experience in managing a team effectively
English speaking, fluent in written and spoken English
Driver’s License essential
The successful incumbent will display a passion for people and the guest experience. He/ She will possess Excellent organizational skills and have a hands-on approach. Excellent social and interpersonal skills required for this position! All candidates to be well groomed and a good sense of personal hygiene.
Please send through copies of your qualifications with letters of reference. Our client requires a head and shoulders photograph of all applicants with their application.
· Reference: LS-69629-0901 · Salary: R14 000 Live in + benefits · Country: South Africa · Province: Mpumalanga · Date Posted: 09 Dec 2014 · Employer type: Game Farm & Lodge
RICHARDS BAY - Corporate company is looking for a strong Guesthouse Manager to start immediately.
Key performance areas: Guest interaction, Management of grounds as well as maintenance for the entire facility, Prepare reports and interpret trading results and reconcile results received from the mill Finance department, Assist in the preparation of budgets and estimates, Manage revenue and expenses against budget, Training and development of staff. Requirements: Candidates must be in possession of a Hospitality related qualification, Minimum of ten years Guest House Management / Hospitality experience, Drivers Licence, Computer Literate, SAP user is advantageous, Hospitality Industry training or qualified chef with management experience, Ability to speak Zulu a definite advantage, Above average Organisational and management skills, Flexible working hours in line with SD 14 requirements,
· Reference: LS-69576-13 · Salary: Neg on Current · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 08 Dec 2014 · Employer type: Guest House / Bed & Breakfast
We are a small upmarket exclusive hotel and SPA that offers stylish personal services within an amazing environment. You are expected to pamper our clients and go the extra mile to maintain this high standard. Attention to minute details is paramount. We offer genuinely friendly and personal service giving guests time to relax in the privacy and space they came for. Friendly, efficient, bilingual, non-smoker, good manager (of housekeepers, spa therapists, laundry, gardens, pools, public areas). Long hours.
- Check-in and check-out guests and ensure full satisfaction. - Manage housekeeping to SOPs - Manage laundry & stocks to SOPs
- Ensure that you know all accommodation rates and all activity options and rates in and around the area
- Make accommodation and SPA booking on the reservations system
- Confirm bookings with guests
- To ensure all guests receive an experience which is compliant with our service offering.
- To cooperate and communicate with all departments
- Ensure that all sales have been allocated to the room bills. Prepare guest bills before departure on comprehensive correctness
- Personal one on one guest interaction. Making sure each customer receives the individual attention.
- Manage payment and record receipts for services.
- Ensure that bills are settled 100% correct of every departing guests and make sure that all departments have issued their dockets in time.
- Attend the daily morning meeting to communicate all necessary information
- Hosting and cash –up duties as required
- Keep the GM informed of all relevant information.
Only SA citizens.
Preferably formal training & appropriate experience in hospitality environment. Candidates must at least be matriculated with good MS word skills, reservation systems knowledge will be an advantage. 2 - 3 years management experience in a 5 Star hotel/Lodge enviroment. Drivers license & own car.
Please send your CV, with a recent head and shoulders photograph as well as your contact details.
· Reference: LS-69543-0303 · Salary: From R10,000 plus benefits dep on exp · Country: South Africa · Province: Mpumalanga · Date Posted: 03 Dec 2014 · Employer type: Hotel
Duties will include the following: Managing day to day running of the guest house including: Responsible for reservations/bookings. Responsible for arrivals and departures. Responsible and hand on with all departments (Kitchen, F&B, Maintenance, Housekeeping, Gardening, Reception and Accounts). Preparation of 5 Star Breakfast. Be prepared to work split shifts. Be prepared to work weekends and public holidays. Be prepared to work long hours.
Benefits will include: Single bachelors room with kitchenette and bathroom on the premises
Qualifications: Matric. Young, dynamic hospitality “all rounder” graduate with some Cheffing Experience, Front of House and Guest Liaison experience.
The candidate must have the following skills: Very good administrative skills, organisation skills, telephone etiquette as well as be able to deal with cooking breakfast and serving guests. Must have excellent communication skills, reliable and a responsible person. Should have a passion for cooking. Own transport or reside in the surrounding area of Claremont/ Newlands is a MUST.
· Reference: LS-69513-0209 · Salary: R4000 - R7000 depending on experience · Country: South Africa · Province: Western Cape · Date Posted: 02 Dec 2014 · Employer type: Guest House / Bed & Breakfast
A 5* Game Lodge situated in the Kruger Park seeks a Camp Manager (Front Office).
Duties will include the following: Assists the Lodge Manager with the Guest-centric functions at the lodge. Management of a Front of House team of Receptionists and Porters of approximately 15 staff over 2 lodges.
Qualifications: Relevant Hospitality Qualification will prove an advantage but not essential if experienced.
The candidate must have the following skills: 5* Game Lodge experience within a similar position is a strong advantage. Exceptional Communication and interpersonal skills. Good Admin skills. Computer Literate.
· Reference: LS-69489-2502 · Salary: R8000 · Country: South Africa · Province: Mpumalanga · Date Posted: 25 Nov 2014 · Employer type: Game Farm & Lodge
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